Delivery and Payment
We ship worldwide to more than 100 countries, from US and EU warehouses using 'UPS Express', 'USPS', "NOVA POST Global" and Ukraine's National Post Service 'UkrPoshta'.
1. After you proceed your order with payment - we take 24 hours for dispatch. We register shipping documents and you parcel is already at the post sorting center, secure and accurately packed.
* Exceptions are public holidays and weekends when the postal service is closed
2. We provide tracking number and instrustions, you can watch the way using links
https://www.ups.com/track for "UPS Express"
https://nova.global/en-us/track for "NOVA POST Global"
https://track.ukrposhta.ua/tracking_EN.html for "UkrPoshta registered standard airmail".
You can also use any other global international tracking services e.g. https://www.17track.net/en etc.
(Leave your valid e-mail address, so that we could get in touch with you)
3. We use airmail only (no landline), it's more expensive, but it won't take too long to wait.
4. Delivery time depends on shipping method and your location. It usually takes 7-10 business days for "UPS", 10-15 business days for "NOVA POST" and 10-20 business days for "UKRPOSHTA" to reach the destination address.
5. Pay attention to your personal information while completing an order. Phone number, address, zip code, first and second name are obligatory for shipping. In case of providing incorrect information, neither we nor postal services can be responsible for the delivery terms and quality.
- Average delivery time for UKRPOSHTA international postal items: shipping fee $0.00 - delivery time 10-20 business days.
| Destination | B.Days | Destination | B.Days | Destination | B.Days |
| Australia | 14 | Greece | 16 | Portugal | 20 |
| Austria | 8 | Hungary | 11 | Romania | 14 |
| Belgium | 9 | Israel | 12 | Slovakia | 8 |
| Bulgaria | 11 | Ireland | 20 | Slovenia | 14 |
| Canada | 20 | Iceland | 16 | Spain | 15 |
| Czech Republic | 10 | Italy | 16 | Sweden | 12 |
| Denmark | 15 | Latvia | 7 | Switzerland | 10 |
| Estonia | 11 | Lithuania | 11 | Turkey | 10 |
| Finland | 11 | Moldova | 8 | UK | 9 |
| France | 8 | Netherlands | 9 | USA | 20 |
| Georgia | 12 | Norway | 8 | ||
| Germany | 9 | Poland | 10 |
This is a short summary of "Terms of delivery of items from Ukraine to foreign countries". See more at https://www.ukrposhta.ua/en/terminy-mizhnarodni-vidpravlennia
- UPS EXPRESS international postal items: shipping fee $12.90 - $23.90 - delivery time 7-10 business days Use this method if you need faster delivery
| UPS Europe price zone №1 - Austria, Belgium, Bulgaria, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, France, Croatia, Czech Republic | $12.90 |
| UPS Europe price zone №2 - Albania, Andorra, Bosnia and Herzegovina, Cyprus, Denmark, Estonia, Finland, Gibraltar, Liechtenstein, Macedonia, Moldova, Montenegro, Serbia, Spain, Sweden, Switzerland, United Kingdom + CANADA & USA | $15.90 |
| UPS price zone №3 - Argentina, Australia, Azerbaijan, Bahrain, Bangladesh, Bolivia, Cambodia, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, Georgia, Hong Kong, Indonesia, Israel, Jamaica, Japan, Kuwait, Malaysia, Mexico, Norway, Oman, Panama, Paraguay, Peru, Philippines, Qatar, Salvador, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Uruguay, Vietnam | $18.90 |
| UPS price zone №4 - Iceland, Morocco, New Zealand | $23.90 |
- NOVA POST Global international postal items:
- USA - shipping fee $2.95 - delivery time 10-15 business days
- Poland, Moldova - shipping fee $4.95 - delivery time 3-5 business days
- Lithuania, Latvia, Estonia, Germany, Czech-Republic, Romania, Hungary, Slovak-Republic - shipping fee $7.75 - delivery time 7-12 business days
- U.S. warehouse shipping options:
- USA (UPS Mail Innovations) - shipping fee $1.95 - delivery time 3-7 business days
- USA (USPS Priority Mail) - shipping fee $6.90 - delivery time 1-5 business days
- Canada (UPS Economy DDU) - shipping fee $2.75 - delivery time 7-10 business days
When placing an order, you can use one of the following ways to complete the payment:
1. LiqPay is a payment service that has a RSI DSS certificate, which confirms the full compliance of the bank's payment card processing system with the security standards of the international Mastercard and Visa systems. Just follow the system order steps to make a payment.
2. PayPal is an online payment system that makes paying for things online and sending and receiving money safe and secure. When you link your bank account, credit card or debit card to your PayPal account, you can use PayPal to make purchases online with participating stores. PayPal serves as a middleman between your bank and merchants and keeps your payment information secure.